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Operation intern

Doon

Makati

Job Details

Remote, Hybrid
Flexible
Credited, Voluntary

Role overview

At DOON, the Philippines’ peer-to-peer car-sharing marketplace, you’ll gain hands-on experience in managing day-to-day operations that keep trips running smoothly. As an Operation Intern, you’ll support host onboarding, customer assistance, and coordination between users and the internal team.

Responsibilities

  • Assist in verifying and onboarding host vehicles.
  • Handle customer support queries and help resolve issues.
  • Monitor vehicle availability, scheduling, and delivery logistics.
  • Collect feedback, detect bottlenecks, and propose operational improvements.

Perks

  • Insight into how a mobility marketplace operates behind the scenes.
  • Exposure to customer service, logistics, and partner coordination.
  • Flexible workload and remote/hybrid work possible.

Requirements

  • Enrolled in Business, Operations, Logistics, or related field.
  • Good communication and problem-solving skills.
  • Organized and capable of handling multiple tasks.
  • Customer-oriented mindset.